Privacy Policy

1. Introduction

Welcome to Sunshine Expanse ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sunshine-expanse.com and use our freelancer platform services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our site or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account on our platform
• Subscribe to our newsletter
• Contact us through our contact forms
• Post projects or apply for freelance opportunities
• Make payments or receive payments through our platform

This information may include:

• Name and contact information (email address, phone number, postal address)
• Professional information (skills, experience, portfolio)
• Payment information (bank details, payment card information)
• Government-issued identification (for verification purposes)
• Communications and correspondence with us

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our freelancer platform services
• Processing transactions and managing payments
• Communicating with you about your account and our services
• Sending newsletters and marketing communications (with your consent)
• Improving our website and services
• Preventing fraud and ensuring platform security
• Complying with legal obligations
• Resolving disputes and enforcing our terms

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on the following legal grounds:

• Contract: Processing necessary for the performance of our terms of service
• Consent: Where you have given clear consent for specific processing activities
• Legitimate Interest: For improving our services, fraud prevention, and direct marketing
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform
• Legal Requirements: When required by law, court order, or legal process
• Safety and Security: To protect the rights, property, or safety of our users
• Business Transfers: In connection with any merger, sale, or acquisition of our business
• Consent: With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and monitoring
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the personal data
• Legal and regulatory requirements
• Our legitimate business interests
• Your relationship with our platform

8. Your Rights Under UK GDPR

As a data subject, you have the following rights regarding your personal information:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Data Protection Officer

For matters relating to data protection, you may contact our Data Protection Officer at:

Email: [email protected]

15. Supervisory Authority

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:

Website: ico.org.uk
Phone: 0303 123 1113